Example Process
This process is based on the Design Thinking methodology and you can take it as a reference to present your case study.
If I only have minor discomfort, do I have to go to the hospital just for that?
For years, many health services have been advancing in different forms of telemedicine, but the crisis caused by the coronavirus has definitely aggravated the situation and access to medical care. However, we do not want to neglect the rest of the health problems.
Some of the problems that we want to solve with our product:
These are the comments of some people who are facing these problems and that you can consider as existing pain points.
Sometimes I don't feel well but I don't go to the clinic because I prefer to wait for it to pass.
I'm afraid to leave the house because I don't want to get sick with coronavirus, much less go to a hospital.
Every time I go to the doctor for an emergency, I end up spending hours in a waiting room.
I want to be able to access my history and results of medical check-ups.
I made an appointment with the dermatologist and was told that it was not a priority at this time and that I should call back the following month.
The hospital is very far from me, it takes me longer to get there than it takes for the doctor to give me a diagnosis.
These tips can help you solve the challenge.
This process is based on the Design Thinking methodology and you can take it as a reference to present your case study.
How great that you solved some challenge! Just leave me the link to include it on the site as an example.